Detailed explanations. The proctor cannot answer questions related to test content. Can I take my exam using a corporate/work computer? We take steps to ensure that every testing experience is a good one, but we still stop your exam if the rules aren't followed. These testing locations are cleaned and disinfected frequently, follow government guidelines for social distancing, may require face masks, and limit the number of individuals in the test center at one time. Earning your PTCB Certification is an important first step toward a rewarding career in healthcare. If your computer and/or internet connection do not pass the system test, we do not recommend that you take an online proctored exam. We currently do not support or allow tablets and touchscreens. We strongly recommend, During the check-in process, you will be asked to. You are permitted to have a beverage during your exam. Proctors may interrupt candidates if there is any suspicious behavior or rule violations, and take appropriate actions. Find a quiet, distraction-free area in your home or office to take your exam. If you leave your computer during your exam the proctor will end your session and you will be unable to continue testing. Preparation is key. Click your scheduled exam under “Open Online Exams.” Candidates authorized to schedule an exam may schedule their exam appointment within their PTCB Account at PTCB.org or by calling Pearson VUE directly at (866) 902-0593 between 7 AM to 7 PM CT, Monday through Friday. All rights reserved. The PTCB stands for Pharmacy Technician Certification Board. Your ID must be valid and up to date. What happens if my mobile phone rings or beeps during an exam? A. Where possible, we recommend testing on a wired network as opposed to a wireless network. Including 4x full-length practice PTCB exams. Exam time extensions and enlarged text or color variation are available for online proctored exams. Common issues include an unreliable internet connection and third-party applications trying to run during your exam. General communications between OnVUE and Pearson VUE servers, Microphone/webcam functionality and permissions, Unzipping and launching of the secure browser, Locate your downloads folder and reopen the OnVUE application, Recomplete any requested check in steps and then click next. Similar to proctors at a testing center, online proctors ensure testing rules are followed, but they also must ensure candidates follow some additional protocols for an online exam. What to expect in a Pearson VUE test center Customer Service – PTCB Credential Exams (PTCE, CSPT & Assessment-Based Certificate Exams) If you are looking for help related to PTCB Practice Exam, please visit the PTCB Practice Exam customer service page . How do I check in for my test on exam day and download the software? What is the cost of the Pharmacy Technician Certification Exam (PTCE)? Minimum Resolution: 1024 x 768 in 16-bit color. A. Please ensure that your desktop is clean and that you are not within arm’s reach of books, notepads, sticky notes, papers, pens, pencils, and other writing instruments/objects. Please note that breaks are not permitted during the exam session when taken via online proctoring. Eating during your exam his prohibited, as is the use of tobacco products or chewing gum. First, visit www.ptcb.org to access and download the current exam content outline that defines the content that will be measured on the exam. You will be asked to download OnVUE, the online proctoring software, if you haven’t before. Shut down any non‐essential applications such as email, chat, Facebook, and Skype. Common technical issues are lack of a stable internet connection and running illegal applications during the exam, both of which the system test can indicate. Access Quizzes Now PTCB Test Prep is the leading online course that trains you to become a licensed, professional pharmacy … Is Pearson VUE's access to my computer safe? Important: If the “Begin exam” button is not visible, you are either too early or too late for your exam. After completing the exam and receiving your results, you must fully close the application before leaving the view of the webcam. If your testing space does not pass a room scan, you will not be permitted to proceed with taking the exam and may forfeit your exam fees. Can I take an online proctored exam from anywhere in the world? Is technical software assistance available during the exam? Most technical issues can be avoided by completing a system test in advance. If a test taker appears to be in violation of any test taker policies, the proctor may shut down the test taker’s exam. You may not receive any assistance from other individuals while taking the exam, and you may not allow other individuals to see the computer screen that presents the exam questions. Who will have access to my online proctored exam session? Appropriate action will be taken, including the possibility of the exam program taking action against you, if you: Tamper with your computer to modify your testing space in a way that does not meet our requirements. What language(s) are online proctored exams available? What are the protocols if my internet connection is disrupted during an exam or the proctor asks me to restart my application? Is my workspace acceptable for online testing? Q. Tethering to a mobile hotspot is explicitly prohibited. If your computer and/or internet connection do not pass the system test, we do not recommend that you take an online proctored exam. Each individual exam program establishes their own break policies. A. If you experience any issues during the system test or find your system does not meet our system requirements, please log back into your account to reschedule your exam. A Non-Disclosure Agreement or other security statement may be presented to you before the test begins. Can I read questions aloud during OnVUE exams? If you refuse to store your personal items, you will be unable to test and you will lose your test fee. Water in a clear glass is allowed during testing; however, eating, smoking, and chewing gum are prohibited. Due to the unpredictability of test center availability, candidates must confirm appointments with test centers in advance. Test Prep PTCB Pharmacy Technician Certification Board exam dumps & updated practice test questions to study and pass quickly and easily. Is Pearson VUE's access to my computer safe? PTCB exams are designed for pharmacy technicians working in the United States. Instead, if you wish to do so, you must first cancel the original appointment using one delivery method and then schedule a new appointment using the other delivery method. Are exams delivered via online proctoring more difficult than exams delivered at test centers? Candidates receiving extensions will be notified by email. We strongly encourage you to read the system requirements and ensure you meet them. Who will have access to my online proctored exam session? Q. The incoming phone number may be unfamiliar to you but please answer so we can help you. Practice Tests, Study Guides, and Flashcards for the PTCB Exam. If there is an issue with your submitted photos, a proctor will attempt to reach you over chat or your cell phone. In order to switch your exam appointment from an in-person exam to an online proctored exam, you must first cancel your existing appointment from your PTCB Account and schedule a new online proctored exam appointment. Once you have started your exam, you may not communicate with others, including any third-parties or others within your home, such as children. My proctor hasn’t started my exam yet. The exam format and time to complete the exam will be the same as exams taken at a test center. Are there specific hours that I am able to schedule an online proctored exam? Q. Please review other information in this section and. NOTE: We strongly recommend using a personal computer (not issued from your employer) and a wired, ethernet connection. The proctor will also create a case for you in our system outlining what happened; standard protocols regarding test revocation will be followed. Check out your confirmation, reschedule or reminder email. Time allowed varies for each PTCB exam. To assist candidates authorized to schedule their appointment to take a PTCB exam during the COVID-19 test center closures, PTCB has automatically extended Authorization to Schedule (ATS) time periods for a minimum of 60 days for certain candidates. If required, the proctor may ask that you retake a photo of your identification before your exam can start if the image is blurry or ineligible. PTCB Practice Test. At test centers, a surgical or cloth face mask, including a homemade face mask, is acceptable as long as your nose and mouth are fully covered. PTCB Test Prep is the leading online course to prepare you for all core subjects of the PTCB exam. $199 ($149 exam registration fee, $50 application fee), $185 ($135 exam registration fee, $50 application fee). Once complete, review the system requirements and shut down all non-essential applications before launching the software. The incoming phone number may be unfamiliar to you but please answer so we can help you. We asked that you keep your mobile phones nearby (but not in arm’s reach) in case the proctor needs to call you. To learn more about testing for essential services, visit our Help Center for Testing During COVID-19 FAQs. The test results will help to determine the level of Math review needed for success in the prep course and the PTCB exam. Where can I locate my score report for my OnVUE exam? How far in advance do I need to schedule my exam? If your system does not meet the requirements and causes a problem during the exam, you will have to reschedule at your own cost. For example, you might cancel an exam appointment at a test center and then schedule a new appointment for an OnVUE exam. If you experience any problems or distractions or if you have other questions or concerns, you may click the chat icon, and the proctor will assist you. We emphasize the importance of having a good, strong internet connection; meeting all of our system requirements; and successfully passing the system test before registering for an OnVUE exam to avoid this process. Q. If the connection between you and the proctor is lost, a proctor will try to contact you either through your computer or by phone to see what happened and offer help in restarting the exam. Our course has been developed by industry experts, many of whom have been part of the PTCB exam board and have put together a comprehensive range of learning tools and practice questions to help prepare you for the 2021 exam. Individuals: During this difficult time, PTCB is temporarily reducing fees on all PTCB credentials. PTCB Practice Test MCQs. Your exam program defines the specific ID requirements used during the check-in process for your exam and the proctor has no flexibility to add, delete, or alter this process. There, you can access our self-paced course that has helped thousands of students navigate their way through all modules of the 2020 PTCB examination. Mac users may need to allow OnVUE within their ‘System Preferences: Security & Privacy: Privacy’ settings for Microphone, Camera, Automation and Input Monitoring. Can I take my exam using a corporate/work computer? Once you've completed all of your required check-in steps, you will see a page that states, “You are almost done with the check-in process”. Pharmacy Technicians are growing high in demand at an above average rate of 12% by 2026. A. Depending on the type of test taken, the exam program may display your test score on the computer screen after you have completed the test or you may be provided with a confirmation notice indicating that you have completed the test. If your workspace does not pass a room scan, you are not permitted to proceed with taking the exam. A. Most candidates will have their exam launched by a proctor within 15 minutes of the exam appointment. Additional monitors (and, if applicable, systems) must be unplugged and turned off. All PTCB exams are available for online proctoring. Physical scratch paper or note boards are not allowed when taking an OnVUE exam. A. If presented, you must read, acknowledge, and agree to the terms and conditions of the document within the specified time limit, if applicable, in order to begin your test. After you have completed the test, you should be presented information on how to exit out of the application. If your exam does not include a scheduled break, breaks are not allowed during the exam for any reason. The exam you are scheduled to take will appear once you log in to your account under “Open Online Exams.” Select the exam link and then select “Check-in.” If the “Check-in” button is not available within 15 minutes of your exam appointment time, please contact your. Exams are being delivered at certain independent third-party test centers (PVTC and PVTC Selects) operating in the US. Our students boast an 85% pass rate! Can I take an online proctored exam from anywhere in the world? If candidates have an alarm or reminder that goes off on their phone, they will be allowed to turn off the alarm. Most issues can be avoided by completing a. What does the current system test check for? In addition, your check-in details including the photo collected of you and your test location, as well as your provided identification, may be stored according to your local privacy and data laws. If you do not shut down non-essential applications, your exam may not load as expected and you may forfeit your exam fee as a result. During the exam session, you are not allowed to use exam-specific materials or scratch paper, erasable whiteboards, or any other physical writing object, such as a pen, marker, or pencil. Q. After you finish the test, you may be asked to complete an optional on-screen evaluation. We ask that you please be patient with us as our teams are checking in candidates who are in the queue. PTCB Credentials PTCB offers credentials to individuals who wish to distinguish themselves in the pharmacy technician field and build rewarding careers in healthcare. In addition, Pearson VUE's exam proctors are trained to watch for and detect any behavior that may be in violation of test taker policies. The name on the registration must match the name on the government-issued ID exactly. Q. A. Don't forget to perform the system test, too! Online proctored exams are available to U.S. residents only and are not available to individuals residing outside the U.S. Customized quizzes. Q. A. Coronavirus (COVID-19) Update: Online exam delivery is offered for all PTCB credentials. A. You must cancel or reschedule your in-person exam at least 24 hours prior to your appointment time. We require that you test in an enclosed, private space that allows you to maintain a strong and stable internet connection. You may have two options. Candidates are given 1 hour and 50 minutes to answer the exam questions. The Pharmacy Technician Certification Board has not approved of, and does not endorse, this PTCB Exam practice material and is not in any way affiliated with Union Test Prep. Can I adjust my font size during my exam? A. Please also be sure to review your exam program’s policies related to accessing personal items during the break that have been stored (with the exception of comfort aids and medication, which you may access without permission during the exam). Pearson VUE continues to deliver exams at some independent third-party test centers still operating in the US. When possible, we recommend testing on a wired network rather than on a wireless network. Watches must be removed and placed out of sight/reach during the exam. If your exam program has specific policies and procedures regarding breaks, you will find that information in that section of this page. Q. Candidates must complete the registration process for OnVUE exams through our Pearson VUE candidate website, where you must accept various policies in order to continue with scheduling. Visit our Help Center for Testing During COVID-19 FAQs. You must cancel or reschedule your in-person exam at least 24 hours prior to your appointment time. Exams can be scheduled around the clock between four times per hour: on the hour, and again every 15 minutes after that. During the exam, you may not access the following types of personal items: mobile phones, headphones or headsets (wired or bluetooth), handheld computers or other electronic devices, pagers, watches, wallets, purses, briefcases, backpacks, bags, hats (or other head coverings), bags, coats/outerwear, books, notes, notebooks, study guides, pens/pencils, contact lens solution and lip balm, food or tobacco products, weapons of any kind, or any other materials not specifically approved. If you are experiencing a longer delay, there may be a problem with your photos or your internet connection. This is the same capability that is available in testing centers as well. We continue to work to keep our mission to advance medication safety and patient care as our top priority. What is the built-in digital whiteboard available to me and how do I use it? A. PTCB exams are designed for pharmacy technicians working in the United States. There is a maximum of 2 absences. You are not allowed to use exam-specific materials or scratch paper, erasable whiteboards, or any other physical writing object, such as a pen, marker, or pencil. You may have two options. Can I use any materials during an online proctored exam? Our credential program enables technicians to work more efficiently with pharmacists to offer safe and effective patient care and service. Can I use any materials during an online proctored exam? If you continue, the exam may be revoked. If technical issues occur during an exam, you can use the OnVUE chat function to discuss the problem and its remedy with Pearson VUE support staff. The rescheduling function cannot be used to change the delivery mode for an exam appointment. Proctors may interrupt candidates if there is any suspicious behavior or rule violations, and take appropriate actions. Does your program have specific ID policies? 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