However, the Better Business Bureau (BBB) is warning consumers that there is … I also signed that i recieved the packages. In British Columbia, the Business Practices and Consumer Protection Act says you have a legal right to keep unordered merchandise sent to you. I ordered 1 item online and I was sent 2 other items instead. The best thing to do is to report unordered merchandise to Amazon to make them aware of the problem. If I was targeted by this, I'd probably find a local store to take them rather than just throwing it all away. In British Columbia, the Business Practices and Consumer Protection Act says you have a legal right to keep unordered merchandise sent to you. They might just let you keep it. Of course, there are also far less insidious explanations for why you received a … If you’re inadmissible to Canada You are allowed to keep the merchandise . There is a downside to free merchandise from Amazon that has been delivered to your door. Am I allowed to keep unordered merchandise for free ? Pretty sure you can't just keep it. Senders of unordered merchandise may not bill you for receiving unordered merchandise, even if you keep it. The customer, however, is legally entitled to keep the merchandise -- though you can request that the customer return it. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. samschooler on Dec 17, 2017. Later they did send me the correct item but am i legally obligated to return the other 2? Okay, but say the item isn’t something you want, or the talking cartoon cricket on your shoulder won’t let you keep it. That said, I think it would be best to email Industry Canada and ask them about unordered merchandise. Except for (1) free samples clearly and conspicuously marked as such, and (2) merchandise mailed by a charitable organization soliciting contributions, the mailing of un­ordered merchandise or of communications prohibited by subsection (c) of this section constitutes an unfair method of competition and an unfair trade practice in violation of section 45(a)(1) of title 15. dwagnerkc on Dec 17, 2017. There are different reasons we may not let you into Canada, such as security, criminal or medical reasons. You may report problems with senders of unordered merchandise to the Federal Trade Commission (FTC), which has authority to take action against deceptive and misleading business practices. Keep a close eye on your credit report and credit card bills. Call the company that sent it. Free merchandise from Amazon delivered right to your doorstep might sound like a big win. Tell them they have to pay postage for you to send it back. 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