Although ONet does not provide a reason for this slow growth, in its entry on customer service representatives, the BLS notes that job growth may be hampered because of automated phone and online systems that can handle many customer requests simultaneously. Description A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decisio… 15 hours ago more... View similar jobs: Reservations Agent jobs in Alabama; Jobs in … Training is generally on-the-job and may take anywhere from a few months to a full year of working with other, more experienced employees. Seattle, WA 98133 (Haller Lake area) $16.00 - $16.50 an hour. Lainie Petersen is a full-time freelance writer living in Chicago. Executive housekeeper, Banquet Manager, Front office manager Create a Job Alert. 4,448 Hotel Reservation Agent jobs available on Indeed.com. What Does a Reservation Agent Do? 24 hours; 3 days; 7 days; 30 days; Pay. Her writing focuses on business, career and personal finance issues. Reservation agents who work for individual travel vendors or third-party portals provide booking services over the phone, via chat or even by email. You will be responsible for large amounts of money, authorizing guest refunds, and taking care of any guest complaints or room issues. Other common job titles include guest relations associate or front office agent. Headline : 6+ years of experience as a Reservation Sales Agent is looking to secure a position within a company that will allow me to use my stellar administrative and customer service talents and critical thinking and interpersonal skills while obtaining knowledge and useful tools to enhance my abilities which will allow me to prosper within and add to the talent chosen to further the strategic goals of the firm. The scope of a reservation agent's job depends, in part, on her employer. 3d. Hotel Reservation Agent Job Description. Dans les cas où un contact existe avec le client, une bonne présentation et de bonnes capacités d’expression sont requises. The hotel receptionist job is often referred to as a front desk agent. As a front desk agent, you may be required to help in other areas of the hotel, such as housekeeping, during busy seasons or if staff is short-handed. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. In addition, as more consumers become internet savvy, the demand for in-person travel reservation assistance may also decline. Apply to Reservation Agent, Guest Service Agent, Hotel Reservation Agent and more! Hotel Reservation Agents are responsible for fulfilling reservation requests based on room availability and customer preferences. A Reservations Agent works for hotels, airlines, car rental facilities and travel agencies, and assist customers with their travel planning and booking duties. They interact with customers in person, online, and over the phone to answer questions, make suggestions, and book reservations. Reservation agents work in the travel, tourism, and hospitality industry in a variety of settings, including hotels, restaurants, flights, and other activities requiring reservations. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system. This position ensures that sales strategies are … Hotel reservations clerks fulfill reservation requests by determining the rooms available to meet customer desires. Rédigé par La Rédaction le Lundi 4 Mars 2013 . MOVENPICK. Ideally, they help customers choose the right packages and accommodations to fit their needs. The ability to be patient and work through problems with a wide range of people is an attribute that often proves useful while on the job. Évolution de l'effectif au cours des dernières années. Apply to Reservation Agent, Reservations Manager, Front Desk Agent and more! These services may include reserving hotel rooms, airline tickets, rental cars, or cruise cabins. Dubai. She holds a master’s degree in library and information science from Dominican university and spent many years working in the publishing, media and education industries. Typical sample resumes for Hotel Reservation Agents describe duties like handling correspondence, sending confirmation emails, verifying customer information, collecting payments, promoting hotel facilities, and answering to customer inquiries. 3,480 Hotel Reservations Agent jobs available on Indeed.com. Reservation Sales Agent Job Description. Quels sont les autres noms du poste employé de réservation ? Métiers de la Banque - Assurance - Immobilier, Métiers de l'Economie - Droit - Sciences Po, Métiers des Sciences Humaines et Sociales, Métiers du Tourisme - Hôtellerie - Restauration, Métiers Génie civil - Construction - Architecture, Métiers de l'Enseignement - Lettres - Langues. 649 Hotel Reservation Call Center Representative jobs available on Indeed.com. Reservation sales agents assist customers with booking hotel rooms, car rentals, flights, and a host of other services typically in the hospitality, entertainment, or transportation industries. Find and apply today for the latest Hotel Reservations Agent jobs. General Purpose. In some cases, an employer may contract with a third-party company to provide training to reservation agents. Although many people book travel via travel vendor websites, many others prefer to work with a human agent when making plans to stay in a hotel or to sail on a cruise. Reservation Agent Job Description. As stated on Caterer.com, the reservations manager works closely with the hotel sales team to change room rates depending on seasonal demands and revenue requirements. Work from Home. These agents work flexible … L’agent de réservation occupe un poste technique et administratif qui nécessite la parfaite maîtrise des outils informatiques spécialisés. Basics. They then process payments and send the details and confirmation to the guest. Duties of a hotel reservations agent include receiving calls from guests interested in staying in a hotel, verifying customer information and payment options, sending customers a confirmation note or email and assigning rooms to customers. Apply to Guest Service Agent, Reservation Agent, Front Desk Agent and more! Job Description for Reservation Agent. These services include: According to O*Net Online, reservation agents usually have a high school diploma or its equivalent. Use this hotel reservations agent CV template as the starting point for your own job-winning CV! A survey by PayScale.com showed the following correlation between years on the job and compensation: ONet projects slow job growth for reservation agent jobs: Two to four percent growth between 2016 and 2026. This means that 50 percent of agents made more than this and 50 percent made less. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls. Les membres de digiSchool orientation se feront un plaisir de t'aider. JOB DESCRIPTION A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property…As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel… 4.6. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. In addition to booking travel, she may also take on a sales role and provide customer service to those who have already made travel plans. All; Full Time; Part Time; Contractor; Contract to Hire; Intern; Seasonal / Temp; Gig-Work; Date Posted. The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Must be able to lift up to 25 lbs. Front Desk Guest Service Agent. Reservations Agent. Ultimately, you will help create a pleasant and memorable stay for our guests. Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Reservation agents can expect an increase in earnings as they gain experience. … Reservation agents assist consumers when booking travel arrangements, such as hotel rooms, airline tickets, rental cars and cruise cabins. Brings a positive energy to workplace and and functions well in a fast-paced high volume environment. Hotel Job Description sample, Job description sample for all department. Hotels … If you’re based in a hotel, you’ll handle calls from guests who want to make a room reservation, so you’ll need to understand the rate strategy, be thorough in recording the booking and be quick to spot an opportunity to upsell. Cancel. 6 Hotel Reservations Agent jobs and careers on totaljobs. The top 10 percent of earners made more than $61,460 and the bottom 10 percent earned less than $22,440 annually. Hotel … Any; $20,000+ $40,000+ $60,000+ $80,000+ $100,000+ $120,000+ Easy Apply Only. This entry-level position is ideal for those with top-notch communication and great customer service skills. This can mean booking a hotel room, a car rental, airplane tickets, a cruise package or tickets to a show. Licence Pro ALL HT spé Responsable International de Structures de Loisirs, d'Accueil et de Voyages, DUT Techniques de Commercialisation (DUT TECH DE CO), Bac Pro Services aux personnes et aux territoires, BTSA Développement, animation des territoires ruraux, Bac Pro Métiers de l'accueil (ancien Bac Pro Accueil - relation clients et usagers), Certificat concepteur et accompagnateur de voyages, Certificat créateur de voyages-tourisme international, Derniers diplômes obtenus par les membres de notre panel avant d'accéder à ce poste. Courteous self-motivated and detail-oriented Hotel Reservations Agent with nearly ten years of experience exercising a high level of commitment to exceptional customer service in hotel settings. Grâce à ce questions-réponses, découvre tout ce qu'il faut savoir sur ce diplôme. Reservation agents typically work in customer service call centers. Hotel Reservation Agen... 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