extension cord or relocatable power tap (outlet / power strip). DuraFlame; DuraFlame Parts. drive motor. Need Help? Under-sized and frayed power cords are a major source of fire danger. 8. Do not plug any other electrical devices into the same outlet as the heater. Accessibility. When The heater is in use,I have noticed that the wire right at the prong connection is getting really hot.I have done electrical work and know this is very bad.It is a 16 GAWG cord,should replace it with a 14 GAWG cord? This was discussed in a Facebook group recently, and I’m copying some comments made that tried to lead the original poster on a wild goose chase. If you must use one, make sure that the extension has the same wattage rating as the heater itself. Found that the fireplace said Er meaning something was wrong. This is because a space heater, no matter what size, draws a high amount of electricity and can overload a circuit or overheat an extension cord thus causing an electrical fire. 2879 Saint Rose Parkway Suite 200 Henderson, NV 89052 702-803-7701. info@duraflame.com . Go to Site. Return heater to authorized service facility for examination, electrical or mechanical adjustment or repair. Open up the heater to see how the cord was wired. 8. Are they able to support the load? We don't recommend it because the extension cord can overheat and cause risk of fire. ⑳ Do not burn wood or other ma-terials in the electric fireplace. For safety, ALWAYS plug a Space Heater DIRECTLY into the wall outlet using the electrical cord on the space heater and NEVER use a power strip or extension cord. If an extension cord must be used, it must be UL/CSA certified, rated at 15A (1875W), 125V maximum with 14AWG minimum and constructed of two current carrying conductors with ground. Corrective Action. The crackling sound is … Electric heaters draw upwards of 1500 watts. I have a Duraflame infrared quartz heater 5200 BTU 1500W 12.5 Amps. Lastly, the extension cord should not be longer than 20 feet. *You're signing up to receive QVC promotional email. Duraflame DFI-8511-02 Assembly And Operating Instructions 2 pages. Big, Bold Flames Light up your night with Every Night firelogs. Don't try to save a few bucks buying a 14 gauge or 16 gauge extension. The 2 prong connection is intended for lightweight should never be used to connect an electric fireplace. I’ll assume it was unintentional, and that the people responding were genuinely trying to help. Generally speaking, outputs range from 400 to 1,500 watts. Never use with an extension cord or relocatable power tap (outlet/power strip). Extension Cords and Electric Fireplaces. extension cord or relocatable power tap (outlet / power strip). 13. ㉑ Do not strike the fireplace glass. Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. All they want u to do is buy a new one, anyway if you take the back cover off you should see the blower motor on top. Page 1 MODELS/ MODELOS : DFI-5010-01, DFI-5010-02, DFI-5010-03, DFI-5010-04, ... Plug unit directly into the wall. Water Filters; Get a good 12 gauge extension cord. Then again, they may have wanted a good story to tell around the next campfire. Get a 14 gauge 3 wire extension cord. To prevent a possible fire, do not block air intakes or exhaust in any manner. Place this LED log set with realistic ember bed into an existing fireplace and watch the dancing flames project on to the back of the existing fireplace. Using sub standard house wiring and worn/painted outlets can cause a fire! What do I do? Go to Site. Go to Site. 1. Never use with an extension cord or relocatable power tap (outlet/ power strip). The outlet is correctly wired to handle only the one heater. 2. * For ASSISTANCE Please call 1-877-733-9241 24/7 365 Days a Year. I have several Duraflame heaters. Get sneak previews of special offers & upcoming events delivered to your inbox. ... Also See for Duraflame DFI-8511-02. This may seem like quite a bit of safety information to absorb. Extension cords are for temporary use only. Hope i helped u a little. Always plug heaters directly into a wall outlet/ receptacle. All regular extension cords can safely handle 750W. My Duraflame heater power cord was getting hot at the location where the wire enters the power plug. i have a duaflame heater with a motor noise how to fix this? Now let’s dig into why that might be. Do not operate any heater with a damaged cord or after the heater malfunctions.has been dropped or damaged in any manner. Yellow Jacket 50 ft. 12/3 SJTW Multi-Outlet (3) Outdoor Heavy-Duty 15 Amp Contractor Extension Cord with Power Light Block (102) Model# 64824201 $ 69 97. Ive had one totally apart, ended up trashing it. It will have the numbers "12-3" on the tag, maybe on the cord insulation also. For us, our only complaint is that the electrical cord is about 10" too short and we needed an extension cord. 12. Plug the cord directly into an appropriate wall receptacle. We love the heater and it is just the right size to take the dampness out of the room. 1-877-733-9241. Summary of Contents for Duraflame DFI-5010-01. Do not use an extension cord or power strip, which could overheat and result in a fire. However, if you have to use an extension cord, the cord must be Number 14 AWG minimum size and rated no less than 1875 Watts. Connect to properly grounded outlets only. Return heater to authorized service facility for examination, electrical or mechanical adjustment or repair. See for yourself how electric stoves, fireplaces, and heaters make an environment everyone can cozy up to. Check plug, wires, circuit breakers and outlet for security and function. 13. QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. Spinner shaft. I'd consider a 12 gauge, but 14 at the minimum and do a web search on the unit for recalls and or harm caused by this machine. Shut the fireplace off the Er was still flashing ended up pulling the plug from the outlet and sure enough it was in the beginning stage of fire. @glennamullins Use a multimeter and start with the switch. Find where you are getting continuity and where it stops. Portable heater plug gets hot. 17. Provides supplemental zone heating up to 400 sq. Related Manuals for Duraflame DFI-8511-02 Check that unit is plugged directly into a standard 120 volt outlet. duraflame® electric helps you create the perfect atmosphere to enjoy family, friends and fire – all while keeping the planet in mind. Shop this Collection (29) Model# XPC10100A $ 112 53. 10b. This heater is for use on 120 volts. Before I go searching for model numbers, I wanted to see if the QVC community might be able to help. Cut away the jacket on the cord to expose enough of the conductors to reconnect to the inside of the heater. © 1995-2020 QVC, Inc. All rights reserved Trademark Notice 888-345-5788. With an extension cord, you should always run your space heater at 750W. 1,500-Watt Electric Infrared Tower Heater by Duraflame Electric. I had six inches of cord cut off along with the plug and replaced it with a new AC plug and it runs cool now. If you really look closely the safety tips are common sense tips … I can't get mine to cut on and off! The Duraflame 20-inch Juniper Infrared Electric Fireplace Log Set is one of the easiest ways you can update and give new life to an old or unused fireplace. 7. … Ready to go directly out of the box, this remarkable little log set simply needs plugged into a standard 120V wall outlet to begin enjoying its stunning flame effects, comforting warmth and soothing crackling sounds. Parts. Location of unit. 1a. A space heater that features a longer, heavy-duty power cord will mean you won't need an extension cord. And the condition of the outlet its self. ft. 11. 2) Avoid Extension Cords. Never use with an extension cord or relocatable power tap (outlet/ power strip). When The heater is in use,I have noticed that the wire right at the prong connection is getting really hot.I have done electrical work and know this is very bad.It is a 16 GAWG cord,should replace it with a 14 GAWG cord? With it unplugged spray a little silicone lub or wd on the bearings on each side. DUROMAX 100 ft. 10/3-Gauge Single Tap Extension Power Cord. enough heat. I woke up around 1 am to the smell of hot burnt wiring. The realistic log set and ember bed sit in an Antique Bronze finish fire grate and feature a rolling, pulsating flame effect that works with or without heat. Cut off the receptacle unit at the end. 1,500 Watt Electric Infrared Cabinet Heater. Chop off the cord an inch away from the strain relief (where the cord goes into the heater). This heater is not intended for use with an extension cord. Lower power means the risk of damaging your power supply decreases. Find recent orders, do a return or exchange, create a Wish List & more. Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the appliance. Also we had to 'gerryrig' some 'foot extensions' to position it over an intact log lighter (make sure you get a gas fitter to certify that your gas is off to avoid … It also is on its own breaker. The instructions for each state not to use extension cords; however, the cords on the heaters are short, particularly when one lives in an older house with few electrical outlets. The outlet you are using should be dedicated to this device, no other devices should be plugged in at the outlet or other outlets in the chain serviced by the fuse/breaker circuit (20Amp wiring being best). Good luck finding any helpful info. The extension cord must be a three wire cord with grounding type plug and cord connection. Surely, if one used a heavy-duty cord (similar to the big orange extension cords we're all familiar with), this would be safe. ... Be careful about using extension cords. oldturkey03. QVC has been of limited help, only giving me a phone number for the manufacturer, who when I call, won't assist unless I have the model numbers. 17. 7. To determine how much heat an electric space heater will produce, look at the output, which is measured in watts. The cord has a plug as shown at A in Fig.1 Do not use a 2 prong adapters. extension cord being used. Lease help me I love my heater ;but i can't get it to cut on and off? Generally speaking, it is recommended to plug heat-producing appliances directly on a wall-mounted socket. Same Day Shipping Order now and get same day shiping guarateed! Make sure unit is located on an interior wall. extension cord being used 10b. Some buyers use a power strip or extension cord with a switch to make it easier to turn on and off without climbing in your fireplace. Duraflame DFI-8511-01 Manual 11 pages. Using a amp clamp to read amps. ⑲ Avoid the use of an extension cord. When you run your heater at 750W, the increase of current caused by the extension cord will not harm your cable because it’s still well within the boundaries. Please help me how can I get my DuraFlame heater to cut on and off, © 2020 iFixit — Licensed under Creative Commons — Privacy — Don't forget the wiring in the wall! Avoid the use of an extension cord because of the risk of overheating the cord and the risk of fire. A comprehensive set of repair information for light bulbs, utensils, and other household devices. It could overheat and cause a fire. I have several Duraflame heaters. Duraflame brand fire glass & fire pits are manufactured and distributed by American Fire Glass. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Never use an extension cord or a re-locatable outlet or power strip, for plugging the heater; plug the heater directly into wall receptacle or outlet. 14. Product description. I have a Duraflame infrared quartz heater 5200 BTU 1500W 12.5 Amps. Duraflame brand electric fireplaces & heaters are manufactured and distributed by Twin-Star International. The instructions for each state not to use extension cords; however, the cords on the heaters are short, particularly when one lives in an older house with few electrical outlets. glennamullins. Contact Us America's Firelog Leader. Those heater cords do get hot, 02/22/2011 by Extension cords may over-heat and cause a risk of fire. Unless stated by the manufacturer that it’s safe to plug it in an electric cord, then don’t. Do not operate any heater with a damaged cord or after the heater malfunctions.has been dropped or damaged in any manner. Yellow Jacket 100 ft. 12/3 SJTW Outdoor Heavy-Duty Lock Jaw Extension Cord Hot to touch with the smell of burned wires. Displaying 1 - 1 of 1 Products . QVC's Privacy Statement does not apply to these third-party web sites. Here's a table on the maximum Amps per load carrying capacities on AWG gauge wire: http://www.powerstream.com/Wire_Size.htm, You can get replacement cords here: http://www.omega.com/heaters/hsc.html, + 12.5 amps go with a 12 gauge. Help Finding a Model Number. Most electric stove fireplace units are recommended to be plugged directly into a wall-mounted outlet. What do I do, 11/26/2016 by Using an extension cord is rarely necessary because most infrared heaters come with long cords. Therefore, an extension cord can safely be used. Terms — Appliance Part Glossary. Extension cord can be found in two variants; the 2 prong connection and the 3 prong connection. Duraflame, Inc. Duraflame, Inc. Corporate Headquarters. This design is perfect if you are into something classic. All winter we've used our duraflame heater without any issues. A bit of safety information to absorb love the heater to authorized service facility for examination electrical. 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A in Fig.1 do not operate any heater with a damaged cord or relocatable power tap ( outlet/ power,... The one heater much heat an electric space heater at 750W Bold Flames up. Cut away the jacket on the cord goes into the heater to determine how heat... Into the wall DFI-8511-02 Portable heater plug gets hot might be service facility for examination electrical... Brand fire glass & fire pits are manufactured and distributed by American fire glass & fire pits manufactured! Models/ MODELOS: DFI-5010-01, DFI-5010-02, DFI-5010-03, DFI-5010-04,... unit! To help, you should always run your space heater will produce, look at the where!