I can’t believe this company are profiting off a pandemic. Mouldy, noisy, falling apart rooms and disgusting living conditions are acceptable to Teletext. I did not receive responses. TT774160. I have tried every possible way to get my money returned, even contacted the airline myself who informed me they had already refunded the money for my flights to Teletext, another lie that Teletext told me when they said they were waiting for it to be returned to them!We now know that everything we are told by Teletext is just stalling tactics. No answers other than from Jimmy & Jessica, everybodys worst robot nightmares. Trustpilot should take steps to ensure these are genuine, they have taken the time to put a wee disclaimer up drawing attention to the rise in the amount of reviews Teletext is getting .... not so many reviews saying " wee jimmy the bot got my money refunded without delay" or "josh moved heaven and earth to get the management team to do a bacs transfer for monies I was owed" and "jessica has finished drying off her hard drive and sent me an email saying my money is with my bank here is a copy of the transfer from us" ... DO NOT USE THIS COMPANY...WASTE OF TIME, EFFORT,,,,,YOUR SANITY,,,MORE IMPORTANTLY YOUR HARD EARNED CASH!!!! I wonder if anyone here in the UK can help put my mind at rest? Cancelled a holiday last week, and have just had nearly £900 taken out of my account without my consent!! They now appear to have stopped answering emails completely so am having to commence legal action. If I had STOLEN the amount of money this company has I'm sure I wouldn't get away with it! If I could give minus stars, I would. I would really like my refund that I have been waiting 8 months for. They have ignored customers, put the phone down on them, been aggressive and lied over and over again about when they are going to refund. It’s disgusting that i have to now take legal action against you to get my money back from you for my holiday cancelled in June by covid during lockdown. Money was promised on numerous occasions that it would be here 31st of october the first of many lies and seems as 'all calls are recorded for training and monitoring purposes' I'm sure u have all these lies to hand!! Only the latest review will count in the company's TrustScore. She confirmed it was not. So whether you’re looking for a beach holiday or city break we have amazing deals at our finger tips to provide you with a great holiday at an affordable price. Our honeymoon in May was cancelled due to covid & I am STILL waiting my £4170 refund from this absolute shambles of a so called company. DO NOT USE.!!!!!!! Clearly the customer service agents need training. Teletext, when are you going to refund people the millions of pounds you owe? !Please do not use this company, it is worth spending a little bit extra and going to another travel company! At teletext Holidays we have some of the best holiday deals around, be it the grandeur of Dubai and Jumeirah beach or the picturesque white sandy beaches of Mexico & the Caribbean. It was like a car crash, I just couldn't tear myself away from it. Told me I have to wait 30 working days for a refund!! How can it be allowed for them to keep our money for this long? Theiving liers who have most defiantly shot them self in the foot. So they are continuing with their deception. No other option, other than to apologise and tell me they "understand". I can’t believe this company are profiting off a pandemic. They were so quick to take my money that they didn't even book the right airport and it … Teletext are putting alot of fake positive reviews up to increase buyer confidance, check out the 1stars. Teletext are an abysmal outfit and nothing would surprise me about them. THEY ARE ONLY INTEREST IN TALKING TO U TO GET YOUR MONEY. Absolutely ridiculous- withheld our money even though Ryanair have confirmed they have sent it back to teletext. My only action now is to take legal action and to file a complaint with the ombudsman. PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! | Read 17,101-17,120 Reviews out of 19,839 1 review. AWFUL company. They constantly change the dates on when their 'vouchers' can be cashed in if not spent and then ignore your emails asking for your refund even though you have followed their instructions to claim.I am a member of several pages on social media of customers who are in the same boat as me and owed thousands and thousands of pounds between us. Please do not give this company any more money unless you are willing to lose it as I anticipate Teletext will eventually end up paying huge fines for the way they have treat their customers. Booked holiday through teletext holidays and were badly let down. A few years back there was a thread on trip advisor about teletext holidays - most of which was pretty negative stuff - does anyone have any recent experiences with the company as we have booked a holiday with them (have only seen the negative reviews after booking) - I should add we have had no problems with our booking so far. 2 weeks before Christmas! No other option, other than to apologise and tell me they "understand". This awful excuse of a company needs to be bought to justice, the owe thousands of people money, this is money they are keeping illegally, this should be classed as theft. I was due to fly to Tenerife with my daughter on 2nd June 2020, obviously due to Covid-19 all holidays were cancelled. She advised that both vendors have not paid the money back for the refund. Not fast enough my friend! They have even tried claiming the money back off customers who have contacted their banks to obtain their refund under section 75 and they are now delaying customers who are trying to get a refund through court by asking for extra time? 2 reviews for Teletext Holidays, 3.0 stars: “I would strongly advise not to book through this company. They still haven't amended or corrected the mistake. Teletext Holidays (a trading name of Truly Travel) are a COMPLETE SCAM. We’ve emailed - get told the same copy and pasted message over and over again. Rate Teletext Holidays’s value and service. 19,839 people have already reviewed Teletextholidays. She advised that the refund would be processed 90 days after the original departure date. Please don’t book with these people, it isn’t worth the stress and anxiety we have faced. I asked her was this in the original contract for the holiday. Yesterday, i received a call from one of a customer service agents. Teletext Holidays Reviews and Ratings. Teletext, when are you going to refund people the millions of pounds you owe? Even before covid came along and stopped our trip to Malta this bunch refused to be of any help when I noticed they had booked us into a different hotel that we wanted to stay in as the hotels had very similar names. Always lies when you say your going to send refund ! Told me I have to wait 30 working days for a refund!! Where is my money ???? The waiting time was lengthy and the service was barely understandable, after trying to discuss my problem and not getting a suitable response I was informed that I should put the phone down and I would be called straight back, some three hours later still no response.I certainly wouldn't book with Teletext Holidays again. Paid in full for holiday. Court proceedings have already been started. I asked her was this in the original contract for the holiday. I received the accommodation and transfers part but am still owed the money for flights which is just over £400. Where is my money ???? ‎Read reviews, compare customer ratings, see screenshots, and learn more about Teletext Holidays Travel App. 442 reviews. PLEASE PLEASE PLEASE DO NOT BOIK WITH THIS COMPANY. It shouldn’t be a fight to get your own money back... we’ve rang up, phones put down on us as soon as we mention refund. They should have refunded our monies within 14 days.. we have been waiting since March! No answers other than from Jimmy & Jessica, everybodys worst robot nightmares. If you wasn't contacting them to change your booking they did not want to know. See all. If I could rate below 1star then I would. IF U NEED REFUND OR WANT YO SPEAK TO SOMEONE IN CUSTOMER SERVICES THRY DON'T ANSWER. Please do not give this company any more money unless you are willing to lose it as I anticipate Teletext will eventually end up paying huge fines for the way they have treat their customers. AWFUL company. If I could rate below 1star then I would. Absolute shambles of a company. Call & book your Long Haul holiday today. 6 months and no apology, no update on time scale and certainly no money coming anytime soon. Paid in full for holiday. They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. My Holiday was cancelled at the end of May by Teletext and as yet still no refunds despite numerous promises and deadlines have passed. Clearly the customer service agents need training. She advised that both vendors have not paid the money back for the refund. The amount of FAKE reviews on here giving 5 star reviews makes me sick! TT806376Ignore any false positive reviews without a customer number. One star was a struggle to give and you are not even worthy of this. PLEASE NO ONE BOOK WITH THIS COMPANY, UNLESS YOU WANT TO LOSE YOUR MONEY!!!!! LIES!! Trustpilot should take steps to ensure these are genuine, they have taken the time to put a wee disclaimer up drawing attention to the rise in the amount of reviews Teletext is getting .... not so many reviews saying " wee jimmy the bot got my money refunded without delay" or "josh moved heaven and earth to get the management team to do a bacs transfer for monies I was owed" and "jessica has finished drying off her hard drive and sent me an email saying my money is with my bank here is a copy of the transfer from us" ... DO NOT USE THIS COMPANY...WASTE OF TIME, EFFORT,,,,,YOUR SANITY,,,MORE IMPORTANTLY YOUR HARD EARNED CASH!!!! She confirmed it was not. Read reviews of Teletext Holidays, share your experience and resolve your issues. They bait you in with a low online price, but as … Cancelled a holiday last week, and have just had nearly £900 taken out of my account without my consent!! Booking reference TT782764DO NOT GIVE TELETEXT HOLIDAYS OR TRULY TRAVEL A PENNY OF YOUR MONEY UNLESS YOU ARE PREPARED TO NEVER SEE IT AGAIN WITHOUT A COURT FIGHT! ! 2.9 Work Satisfaction. Refund date has changed multiple times and now they dont even reply to you when you message. Compare Teletext Holidays with other companies before you buy. The waiting time was lengthy and the service was barely understandable, after trying to discuss my problem and not getting a suitable response I was informed that I should put the phone down and I would be called straight back, some three hours later still no response.I certainly wouldn't book with Teletext Holidays again. !Like many reviews on here, this is the worst company I have EVER dealt with. Extra time for what? SHOCKING COMPANY. Post closed on this company a while ago.There is a surge in very negative reports on Teletext Holidays over the past 3 months. Teletext have admitted to me that the reviews they linked to this particular Hotel were incorrect but 10 days on. Teletext Holidays is one of Ireland's leading Travel websites for worldwide travel. Resolve your Teletext Holidays Complaints for free Resolver. To give people their own money back? They also use the name Truly travel so they can try and blame another company for the issues, but it is the same company and both are going to be held accountable and probably end up being forced to close!If you are having any issues with a refund from Teletext or Truly travel then search Facebook for Teletext holidays and you will see our support groups offering great advise on how to proceed. Their customer service agents tell LIE after LIE. They just want us to go away. I begrudge giving these thieving rats 1 star.. appalling company appalling customer service..holding on to the hard earned money of thousands of people...I hope this company crashes and burns . !I paid for my holiday in full when I booked it at the beginning of the year. They stole mine and thousands of others money and told us that we'd get our refunds by September, we didnt and now their ignoring us. !Please do not use this company, it is worth spending a little bit extra and going to another travel company! They still haven't amended or corrected the mistake. Once they had our money we didn't matter. Theiving liers who have most defiantly shot them self in the foot. It is been a nightmare dealing with teletext holidays as a customer. It is not your money, it is theft. Teletext are undermining the credibility that Trip advisor provides to its users. 3.0 Skill development. Their rep called 'Gordon' quoted 30 percent more than their advertised price! 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