From checking in to checking out, I had no problems with the guest services. Opened in 2018, Alohilani Resort Waikiki Beach boasts a sleek and simple design, allowing its guests to focus on the natural beauty of Honolulu. There was a ton of people placed here by my company some as long as 13 weeks. Mahalo Nui Loa Guest Services. COVID should be an excuse not to clean a room. Formerly the Pacific Beach Hotel, it reopened in early 2018 after extensive renovations throughout the landmark 38-story building. We greatly value your feedback. Yes, dry cleaning and laundry service are offered to guests. There are more places to choose from in the Honolulu area. 'Alohilani Resort Waikiki Beach, Honolulu: 1,438 Hotel Reviews, 1,106 traveller photos, and great deals for 'Alohilani Resort Waikiki Beach, ranked #33 of 89 hotels in Honolulu and rated 4 of 5 at Tripadvisor. Business Details Location of This Business 2490 Kalakaua Avenue, Honolulu, HI 96815-3240 Email this Business Is parking available at 'Alohilani Resort Waikiki Beach? Mahalo for choosing 'Alohilani Resort for your Christmas get away. There are more places to choose from in the Honolulu area. With the top restaurants in Waikiki Beach, welcome to 'Alohilani, an Oahu, Hawaii resort hotel. Turns out no housekeeping until after 4 days, no valet or service period. Review collected in partnership with this hotel, Response from Guest Services, Guest Services / Front Office at 'Alohilani Resort Waikiki Beach. A website by 300FeetOut. The hotel also originally offered us a special deal if we wanted to extend. Mahalo for choosing us and for taking the time to leave a review. Which languages are spoken by the staff at 'Alohilani Resort Waikiki Beach? Had to pay $40 per day to park and retrieve my car and hassle with my family luggage! 'Alohilani Resort Waikiki Beach, Honolulu: See 1,438 traveller reviews, 1,106 photos, and cheap rates for 'Alohilani Resort Waikiki Beach, ranked #33 of 89 hotels in Honolulu and rated 4 of 5 at Tripadvisor. pacific beach honolulu, hotel pacific beach, pacific beach hotel at waikiki, 2490 Kalakaua Avenue, Honolulu, Oahu, HI 96815-3240, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, We recently stayed under the LOVEHI special at the Alohilani Resort which was right across from Waikiki Beach. While guests are able to explore the surrounding areas, there is plenty to do and enjoy on the ‘Alohilani Resort Waikiki Beach without ever leaving it. What's worse, I have been trying to contact them since my trip on October 14, 2020. We had a partial beachside view which was incredible. The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium. Alohinani is a beautiful hotel! The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium. I highly recommend this luxurious, fancy and cozy place to anyone planning a vacation in Honolulu and I guarantee that you will love all of the benefits it has that you will always feel like returning afterwards. Please see our partners for more details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tell us about the rooms. Awesome resort with awesome views of Diamond Head and Waikiki Beach. more. COVID is the hotels excuse for lack of service, While the location is good - the hotel lacked in service and staff. Walk six minutes south to visit the Honolulu Zoo, located in Kapiolani Regional Park, or less than one mile to reach the Waikiki Aquarium. Very personable and service was spot on. Mahalo Nui Loa, Guest Services, I stayed here for 6wks for work. Communication is terrible, they do not stand by their word. Mahalo Nui Loa, Guest Services. We truly appreciate your feedback and are delighted to hear you had an incredible stay with us. What are some restaurants close to 'Alohilani Resort Waikiki Beach? Room & Suite (284) In addition, Jones and, Aloha Mike B, Mahalo for choosing 'Alohilani Resort for your recent staycation in Waikiki. Then when some tried to extend their stay after their contract ended were told they would have to pay the full price. We hope to welcome you and your ohana (family) back again soon. ... ©2020 ʻalohilani resort waikiki beach. Staff at Swell (Chad ,Bennett, Russ, Manager Nick.) Yes, a parking garage, paid private parking on-site, and valet parking are available to guests. Emails, letters, phone calls ALL UNANSWERED. Hotel staff was warm and welcoming. Waikiki Beach's longstanding Pacific Beach Hotel made waves in 2018 when it unveiled a $125 million renovation and rebrand into the 'Alohilani. I understand COVID has changed the industry but it also shouldn’t be an excuse to give sub par service. more. Mahalo Nui Loa Guest Services. Very fast pace, need to know how to multitask Night Auditor (Current Employee) - Waikīkī, HI - October 16, 2019 Overall, this hotel is beautiful but the management team hides from us when we need their help. 'Alohilani Resort Waikiki Beach, Oahu: See 1,438 traveller reviews, 1,106 user photos and best deals for 'Alohilani Resort Waikiki Beach, ranked #33 of 89 Oahu hotels, rated 4 of 5 at Tripadvisor. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Travelers' Choice The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium. Steps away from shops and Waikiki beach. The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium. Appreciated all the pandemic-related safety measures put in place! See 1,439 traveller reviews, 1,106 candid photos, and great deals for 'Alohilani Resort Waikiki Beach, ranked #33 of 89 hotels in Honolulu and rated 4 of 5 at Tripadvisor. Own or manage this property? The newly transformed ‘Alohilani Resort Waikiki Beach is a cosmopolitan jewel offering unparalleled amenities from world-class dining by Iron Chef Morimoto to a see-and-be-seen saltwater infinity pool and captivating 280,000 gallon Oceanarium. We've shared your comments with our management team and we would like the opportunity to address your concerns directly. No valet no bellman! We greatly value your feedback and are delighted to hear you enjoyed your stay with us. Staffs are super nice and friendly” we first spent a night and then came back with another 2 nights. I love how convenient the ABC store location was and the swell bar and service was top notch! 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