dwagnerkc on Dec 17, 2017. Keep a close eye on your credit report and credit card bills. In that case, you can contact Amazon and offer to return the merchandise. Keep a close eye on your credit report and credit card bills. I ordered 1 item online and I was sent 2 other items instead. samschooler on Dec 17, 2017. Pretty sure you can't just keep it. Okay, but say the item isn’t something you want, or the talking cartoon cricket on your shoulder won’t let you keep it. You may report problems with senders of unordered merchandise to the Federal Trade Commission (FTC), which has authority to take action against deceptive and misleading business practices. If you’re inadmissible to Canada If I was targeted by this, I'd probably find a local store to take them rather than just throwing it all away. Of course, there are also far less insidious explanations for why you received a … A Canadian immigration officer will decide if you can enter Canada when you: apply for a visa or an Electronic Travel Authorization (eTA) or; when you arrive at a port of entry. Free merchandise from Amazon delivered right to your doorstep might sound like a big win. ... Fortunately, it seems unordered merchandise is yours to keep. Senders of unordered merchandise may not bill you for receiving unordered merchandise, even if you keep it. However, the Better Business Bureau (BBB) is warning consumers that there is … Note, however, that you are allowed to keep the merchandise. If the unordered item was an incorrect fulfillment of an order the customer did place, you are legally required to send the correct item or refund the customer's money in full -- including shipping costs. They might just let you keep it. The best thing to do is to report unordered merchandise to Amazon to make them aware of the problem. Later they did send me the correct item but am i legally obligated to return the other 2? Except for (1) free samples clearly and conspicuously marked as such, and (2) merchandise mailed by a charitable organization soliciting contributions, the mailing of un­ordered merchandise or of communications prohibited by subsection (c) of this section constitutes an unfair method of competition and an unfair trade practice in violation of section 45(a)(1) of title 15. That said, I think it would be best to email Industry Canada and ask them about unordered merchandise. I also signed that i recieved the packages. There is a downside to free merchandise from Amazon that has been delivered to your door. In British Columbia, the Business Practices and Consumer Protection Act says you have a legal right to keep unordered merchandise sent to you. Am I allowed to keep unordered merchandise for free ? 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