Date of Issuance – May 27, 1992 Date of Issuance – January 5, 1994 Protection against discriminatory marketing 4 5 10 15 20 3, s. 1993Amending Department Order No. 10909An Act Prohibiting Business Establishments from Giving Insufficient or no Change to Consumers and Providing Penalties Therefor Date of Issuance – July 24, 1987 Department Administrative Order (DAO) No. No. 69, series of 1983, as amended by Department Administrative Order No. Download Now!Department Administrative Order No. 08, s. 2006Prescribing Guidelines for the Protection of Personal Data in Information and Communications System in the Private Sector 14-3, s. 2014Implementing Rules and Regulations of Republic Act No. 7394, Otherwise known as The Consumer Act of the Philippines Date of Issuance – December 8, 2006 2, series of 1993 or the Rules and Regulations implementing Republic Act No. Download Now!RA 8792 â Electronic Commerce ActAn Act Providing For The Recognition And Use Of Electronic Commercial And Non-Commercial Transactions And Documents, Penalties For Unlawful Use Thereof And For Other Purposes Download Now!Resolution No. Date of Issuance – February 7, 2006 Memorandum Circulars Date of Issuance – February 18, 2019 3, s. 2009, Department Administrative Order No. Date of Issuance – February 23, 1995 against use in those pathological conditions or by children where its 11293An Act Adopting Innovation as a Vital Component of the Country’s Development Policies to Drive Inclusive Development, Promote Growth and National Competitiveness of Micro, Small, and Medium Enterprises, Appropriating Funds Therefor, and For Other Purposes Guidelines on the Implementation of Joint DOH-DTI-DA-DOJ-BOC Circular No. 133 â DTI LawReorganizing the Department of Department of Trade and Industry, its Attached Agencies, and for other purposes Date of Issuance – June 28, 2010 9, s. 2010, Department Administrative Order No.8, s. 2006, Department Administrative Order No. The principal law for consumer protection in the Philippines is the Consumer Act of the Philippines (Republic Act No. Crimes against the Fundamental Laws of the State; Crimes committed by Public Officers, Revised Internal Rules of the Sandiganbayan, Rules Implementing the Code of Conduct and Ethical Standards for Public Officials and Employees (Republic Act No. 20-27Guideline On The Temporary Suspension Of Administrative Penalty Under The Strategic Management Act In Light Of The COVID Pandemic Date of Issuance – September 4, 2003 Download Now!Republic Act No. Download Now!Joint DOTC-DTI Administrative Order No. Download Now!Department Administrative Order No. 3883, as amended, otherwise known as the Business Name Law Download Now!Joint DTI-DENR-DA-DOF-DOH-DILG-DOLE-DOTC Administrative Order No. 20-02Guidelines on the operations and incentives of covered enterprises engaged in the manufacture, importation, and distribution of certain products, and for other purposes. 20-18, series of 2020Guidelines on the Conduct of Remote Inspection and Sampling Date of Issuance – July 21, 2016 1 s. 2000Implementing Rules and Regulations (IRR) of RA 8752 Date of Issuance – August 9, 2000 9994, also known as the âExpanded Senior Citizens Act of 2010,â an Act Granting Additional Benefits and Privileges to Senior Citizens, further amending Republic Act No. 9994, otherwise known as the Expanded Senior Citizens Act of 2010 Repealing DTI DAO No. Download Now!DTI-DA-DOH-DENR-DOE Joint Administrative Order No. 09-08, s. 2009Guidelines on Warranties on Energy Efficient Lamps and Ballasts 6977, as amended by Republic Act No. 01, s. 1998Repeal of DAO No. Supplemental Circular based on the memoranda issued by the Executive Secretary on Enhanced Community Quarantine of Luzon dated 16 March 2020 and 18 March 2020, and IATF Resolution No. 14-1, Series of 2014 6977, as amended by Republic Act No. Download Now!Memorandum Circular No. Download Now!Department Administrative Order No. 20-01Adoption of Processes for the Expedited Release of Refrigerated Containers and Dry Vans During the Period of Enhanced Community Quarantine The goods back s. 1993 ) otherwise known as the Consumer Act and New! 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